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Quality framework at GLOBALITE is driven by Six Sigma and Customer Operation Performance Center (COPC) methodologies.
Additionally, we observe and regularly audit for our Capability Maturity Model Integration (CMMI) level. We closely adhere to these standards in order to achieve optimal business processes that best serve our companies purposes where they apply, and more importantly our customers.
GLOBALITE adopts CMM Level 5 compatible processes and is already in CMM Level 4 stage. GLOBALITE collects various quality metrics in guideline with CMM and enhances the process following a continuous improvement cycle of CMM. Metrics such as defect density, six sigma analyses etc. are done and shared with the development team for better delivery in the future.
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